Complaints
Lewisham Plus Credit Union is committed to providing you with the best service possible. We understand there may be times when something goes wrong, so if you have a problem please let us know as soon as possible.
Get in touch with us by telephone on 020 8778 4738, by email to admin@pluscu.co.uk, or write to our CEO, Ravi Ravindran at Lewisham Plus Credit Union, 262 Kirkdale, London, SE26 4RS. We will try to settle your complaint as quickly as possible using our complaints procedure. A copy of our complaints procedure is available upon request.
Should you be unsatisfied with the outcome of your complaint, you can then contact the Financial Ombudsman Service. Their contact details are as follows:
Tel: 0800 0234 567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Why wait to join us ?
Join Online today and become a member of Lewisham + Bromley Credit Union
A Loan that's Right 4U
Try our easy to use loan calculator and find the best loan deal for you.
Engage Current Account
A new low cost card based current account with many additional benefits
Smartcash
Smartcash is an exciting new Engage card just for young savers aged 8-16. First 500 accounts free of the usual £10 fee.
Lewisham + Bromley Credit Union Limited is a member of the Financial Services Compensation Scheme (FSCS), complies with the Data Protection Act 1998 and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 213588. Credit Union Registration Number 295C (IP00295C at Companies House).
Menu
Members Area