Balances, withdrawals and secure messaging through our CU or Incuto apps:

CU Apps app:

Alternatively, you can use our Incuto app:

View recent transactions online in our Members’ Area and approve money transfers (web PIN and web passwords required)

Text "Balance" to 07537 410334

The text will cost your standard network rate for an SMS. If you try the service but don’t get a response email admin@pluscu.co.uk with your name, member number and your correct mobile phone number.

Lost or Stolen Contact Details

Email: info@engageaccount.com

or

Telephone +44(0)333 202 3642
Option 1: Balance
Option 2: Activate card & PIN
Option 3: Lost/Stolen
Option 4: Engage helpdesk

or

Website: www.engageaccount.com

Branch

Contact Details

Opening Hours

Sydenham Branch
(Head Office)
262 Kirkdale
Sydenham
London
SE26 4RS

Tel: 020 8778 4738

Email: admin@pluscu.co.uk

9.30am to 1pm Monday to Friday

10am to 12noon on Saturday

Closed on public holidays and as advertised

Bromley Branch
54 Cotmandene Crescent
St. Paul’s Cray
Orpington
Kent
BR5 2RG

Tel: 020 8302 1541

Email: bromley@pluscu.co.uk

9.30am to 1pm Monday to Friday. No cash transactions on Wednesdays or Thursdays.

Closed on public holidays and as advertised

The Green Man
355 Bromley Road
Catford
London
SE6 2RP

Tel: 020 8461 4721


Email: greenman@pluscu.co.uk

9.30am to 1pm Monday to Friday

Closed on public holidays and as advertised

New Cross Learning
283-285 New Cross Rd
London
SE14 6AS


Email: lewishamhomes@pluscu.co.uk

9.30am to 4.30pm Tuesday to Thursday

Closed on public holidays and as advertised

(No cash handled at this office)