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Contact Us

Contact Us

Contact Options

Smartphone App

Balances, Withdrawals and secure messaging through our CU or Incuto App's:

CU App:

Apple store: CU App (Apple)

Android store: CU App (Andrioid)

Incuto App: 

Apple store: Incuto App (Apple) 

Android store: Incuto App (Android) 

Online Account & Transactions

View recent transactions online in our Members’ Area and approve money transfers (Web PIN and Web passwords required)

SMS Balance Enquiries

Text Balance to 07537 410334

The text will cost your standard network rate for an SMS. If you try the service but don’t get a response email admin@pluscu.co.uk with your name, member number and your correct mobile phone number.

Lost or Stolen Cards

Lost or Stolen Contact Details

Engage Customer Services

Email: info@engageaccount.com


Telephone +44(0)333 202 3642 

Balance: option 1

Activate card & PIN:option 2

Lost/Stolen: option 3

Engage helpdesk: option 4


Website: www.engageaccount.com 

 Local Branch Information


Contact Details

Opening Hours

Sydenham Branch

(Head Office)

262 Kirkdale



SE26 4RS


Tel: 0208 778 4738

Email: admin@pluscu.co.uk

9.30am to 1pm Monday to Friday

10am to 12noon on Saturday

Closed on Bank Holidays and as advertised


Bromley Branch

54 Cotmandene Crescent

St. Paul’s Cray





Tel: 0208 302 1541

Email: bromley@pluscu.co.uk

9.30am to 1pm Monday to Friday

Closed on Bank Holidays and as advertised 



The Green Man

355 Bromley Road





Tel: 0208 461 4721

Email: greenman@pluscu.co.uk

9.30am to 1pm Monday to Friday

Closed on Bank Holidays and as advertised 



New Cross Learning

283-285 New Cross Rd


SE14 6AS


Email: lewishamhomes@pluscu.co.uk

9.30 am to 4.30pm on Tuesdays to Thursday 

Closed on Bank Holidays and as advertised 

(No cash handled at this office)


In Bromley we are known as Bromley Plus Credit Union, which is a registered trading name. In Lewisham we use our full registered name of Lewisham Plus Credit Union Limited. These are different names for the same organisation, providing services across both boroughs.

L+BCU Branches

Information & Branches Leaflet 

Find other Credit Unions




You can find our branches in Bromley, Sydenham Lewisham and New Cross. We're here to help, with Savings, Loans and Current Accounts for you

How can we help you?

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A Loan thats Right 4U

Try our easy to use loan calculator and find the best loan deal for you.

loan calculator

Engage Current Account

A new low cost card based current account with many additional benefits


Smartcash is an exciting new Engage card just for young savers aged 8-16. First 500 accounts free of the usual £10 fee.

Lewisham + Bromley Credit Union Director's Area


Lewisham Plus Credit Union Limited is a member of the Financial Services Compensation Scheme (FSCS), complies with the Data Protection Act 1998 and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 213588. Credit Union Registration Number 295C (IP00295C at Companies House).

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