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Contact Us

Contact Options

Smartphone App

You can see your statements, make a loan application, request a withdrawal, and update your contact details through our CU App. Search your app store for "Lewisham + Bromley CU" or click on one of the links below.

    Download on the App Store Get it on Google Play

Alternatively, if you have previously used our Incuto app and wish to re-download it, you can obtain it from the Apple App Store or the Google Play Store

App Store is a trademark of Apple Inc., registered in the U.S. and other countries and regions.

Google Play and the Google Play logo are trademarks of Google LLC.

Online Account & Transactions

View recent transactions online in our Members’ Area and approve money transfers (web PIN and web passwords required)

SMS Balance Enquiries

Text "Balance" to 07537 410334

The text will cost your standard network rate for an SMS. If you try the service but don’t get a response email admin@pluscu.co.uk with your name, member number and your correct mobile phone number.

Lost or Stolen Cards

Lost or Stolen Contact Details

Engage Customer Services

Email: info@engageaccount.com


Telephone +44(0)333 202 3642
Option 1: Balance
Option 2: Activate card & PIN
Option 3: Lost/Stolen
Option 4: Engage helpdesk


Website: www.engageaccount.com

Local Branch Information


Contact Details

Opening Hours

Sydenham Branch
(Head Office)

262 Kirkdale
SE26 4RS

Tel: 020 8778 4738

Email: admin@pluscu.co.uk

9.30am to 1pm Monday to Friday

6.30pm to 8pm on Friday

10am to 12noon on Saturday

Closed on public holidays and as advertised

Catford Branch
20 Catford Broadway

Tel: 020 8698 2996

Email: admin@pluscu.co.uk

9.30am to 4.00pm Monday, Tuesday, Thursday and Friday

Closed Wednesday, on public holidays and as advertised

(No cash handled at this office)


St Paul's Cray Branch
54 Cotmandene Crescent
St. Paul’s Cray

Tel: 020 8302 1541

Email: bromley@pluscu.co.uk

9.30am to 1pm Monday to Friday. No cash transactions on Wednesday or Thursday.

Closed on public holidays and as advertised

The Green Man
355 Bromley Road

Tel: 020 8461 4721

Email: greenman@pluscu.co.uk

9.30am to 1pm Monday to Friday

Closed on public holidays and as advertised

New Cross Learning
283-285 New Cross Rd
SE14 6AS

Email: lewishamhomes@pluscu.co.uk

9.30am to 4.30pm Monday to Friday

Closed on public holidays and as advertised

(No cash handled at this office)

Our full registered name is Lewisham Plus Credit Union Limited, and our registered trading name is Lewisham + Bromley Credit Union

Information & Branches Leaflet 

Find other Credit Unions

You can find our branches in Bromley, Sydenham, Lewisham, Catford and New Cross. We're here to help, with Savings, Loans and Current Accounts for you

How can we help you?

Why wait to join us ?

Join Online today and become a member of Lewisham + Bromley Credit Union

A Loan that's Right 4U

Try our easy to use loan calculator and find the best loan deal for you.

loan calculator

Engage Current Account

A new low cost card based current account with many additional benefits


Smartcash is an exciting new Engage card just for young savers aged 8-16. First 500 accounts free of the usual £10 fee.

Lewisham + Bromley Credit Union


Lewisham Plus Credit Union Limited is a member of the Financial Services Compensation Scheme (FSCS), complies with the Data Protection Act 1998 and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 213588. Credit Union Registration Number 295C (IP00295C at Companies House).

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