If you are experiencing financial difficulties, try not to worry - you are not alone. According to the Bank of England, more than half of UK households are struggling to repay credit cards and loans and many households have seen their disposable income fall in recent years.

We are committed to supporting our members who experience money worries.

Whilst we are doing all we can to help our members, we recognise there may be other debts that you need help and advice with. If you are worried about debts or have missed payments, there is also free and independent debt advice available. The government sponsored MoneyHelper service can help you find support.

MoneyHelper is part of the Money and Pensions Service (MaPS), a body sponsored by the Department of Work and Pensions.

To help improve your financial well-being we encourage you to:

• Take responsibility for your situation and any debt you may have. Ignoring the problem will only make it worse.
• Contact the organisations you owe money to and let them know you are having problems. They may be able to discuss options for paying back.
• Think carefully about borrowing money to repay debts. Sometimes consolidating debt can help make the repayments more manageable, but get advice and especially before borrowing against your home, and avoid payday and door step lenders if you can.
• These other useful links may help you to work towards reducing and eliminating your debt:
  • Step Change Debt Charity
    
  • The Citizens Advice Service
  • Consumer Credit Counselling Debt Guide

Rent Arrears

If you are having problems with rent arrears, please see our useful guide:

Rent Arrears Guide