Banking
Unlike the big banks, we are based in the heart of the community with no foreign call centres or excessive money making charges.
We offer three ethical banking products from Contis - the Engage Instant Issue Account, the Engage Classic Account and the Engage Premium Account - to help you manage your money.
All three are digital accounts with contactless Visa debit cards, which work just like high street current accounts, but with no hidden fees or unexpected costs. Engage accounts are only available to members of credit unions.
Choose the type of Engage Account that suits your needs
Each account has been tailor made with facilities and benefits designed to make managing your finances easier.
- Engage Instant Issue Account - a temporary, one-time Visa card that can't be reloaded - we charge £5 for the card but it gives members access to instant cash
- Engage Classic Account - basic banking and low fees
- Engage Premium Account - all the features of the Classic Account, but with the ability to also setup direct debits for bills
Engage Instant Issue Account
Come into one of our branches and complete an application form to instantly obtain a Visa card which can be loaded with money from your account. We charge a one-off £5 fee to issue the card, but there are no monthly fees. The card can only be loaded once, but the balance can then be used to make payments in stores, shop online, or withdraw cash from cashpoint machines (ATMs).
You can also download and print the application form at home.
Engage Classic Account
Find more more details on our dedicated Engage Classic Account page.
Engage Premium Account
Find more more details on our dedicated Engage Premium Account page.
Engage Account Leaflet
Engage Website
Engage Terms and Conditions
Engage provides instant access to your money
Once your engage account is open, regular funds or a Credit Union loan can be paid directly into your Engage account and you can immediately access cash from an ATM, shop online or instore using your contactless Visa debit card, pay your bills and easily manage your money with the Engage digital mobile app.
- Engage accounts are FREE to open - from age 16+
- FREE digital banking app and contactless debit card
- Low fees and no hidden charges
- Withdraw cash at ATMs, and free cashback at participating retailers
- Pay your bills by transfer/standing order/direct debit
- Pay cash into your account at PayPoint (and Post Office - coming soon)
- Send/request money from others
- Earn cash rewards on everyday shopping and services
- Low fees (from £2 per month) and no hidden charges
Notifications when your funds are available
Do you want to know the minute your money is available to you?
There is no need to contact or visit the Credit Union or call the customer services team, simply download the FREE Engage mobile app and receive instant notifications when your funds are paid into your Engage account.
The app also provides you with up-to-the-minute balance and transaction information
Never miss a bill payment with Engage Envelopes
Take the stress out of budgeting and paying household bills.
Set up virtual savings envelopes in the Engage mobile app to help you budget for things like utility bills, rent/mortgage, council tax or for a special purchase. Then, when your bills are due, Engage can automatically pay them by standing order or direct debit, or release funds back into your Engage account to spend by debit card or to withdraw cash.
Contactless payments with your debit card or mobile phone
The Engage Account is designed to make your life easier by packing all the features you need onto your mobile phone. As well as using your contactless debit card to make purchases, you can also use your smartphone to make contactless payments.
Engage: The account that rewards you!
With Engage you can earn up to 15% cashback at national and local retailers whenever you use your debit card to make a purchase.
For details of participating Engage reward retailers, download the Engage app today or visit www.engageaccount.com/rewards
Get your Engage Account today
To open an Engage account simply fill out an application form, online
Engage Classic Account Application Form
Engage Classic Account Terms & Conditions
With Engage your funds are 100% safe at all times
The Engage Account and Visa debit card is available exclusively to members via Contis' network of Credit Union and community banking partners in the UK. Engage is issued by Contis Financial Services Ltd which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number: 900025) to issue e-money. Please note that electronic money products are not covered by the Financial Services Compensation Scheme. Instead, any funds received are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent, your funds are protected against claims made by creditors. Contis Financial Services Ltd is a member of Visa
Should you require any further information on how your money is protected, please email info@engageaccount.com
Engage Current Account Support & FAQ's
Engage Guide
Engage Customer service:
Email: info@engageaccount.com
Website: engageaccount.com
Telephone: 0333 202 3642
Option 1: Balance
Option 2: Activate card & PIN
Option 3: Lost/Stolen
Option 4: Engage helpdesk
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